Ordinary editing runs in your browser. Your draft is stored on your device. When you purchase or request a paid export, the information described below is processed by our services.
Drafts and artwork
Names are optional and only a birth month is needed. Local drafts and exported project files contain the details you enter. Anyone using the same browser profile may see a draft. Use the editor’s privacy controls to clear it. For a paid export, your design is sent to our Cloudflare service to validate access and render the file; the design is not saved in our order database.
Payments and access
Waffo handles the checkout, billing details, payment methods and receipts under its own privacy terms. We keep the payment and order identifiers, status, purchase time, access expiry and a hash of your private access token. We do not store full card numbers. A recovery link gives access to a paid pass: keep it private.
Support and service logs
The support form stores your email, message, optional order reference and submission time so we can help. Avoid sensitive personal information. Cloudflare processes connection and security data needed to deliver and protect the site. This version does not use advertising cookies or session replay. Short-lived hashed connection identifiers help limit abuse.
Retention and requests
Order records are retained for fulfillment, refunds, disputes and required accounting obligations. Support messages are normally removed within 12 months after resolution unless needed for an ongoing issue. Contact us to request access, correction or deletion, subject to obligations that require retention.
Contact
Use our support form and include your order reference if you have one. Never send card details or your private recovery link.